To properly diagnose an issue with the monitor you should first make sure the PC is on.


Note, The note recycler may still have power even if the PC is not turned on.


In order for the machine to display correctly the top monitor must be connected via HDMI and the bottom monitor via VGA.

If this is not correct then the images will be inverted and the touch screen will not function correctly.


If a fault is present on either monitor during the start up sequence then the screen images can be inverted and the touch screen can stop functioning.


See the sub topics for fault diagnostics and resolution.




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